FAQ and Knowledge Base
General FAQs
Q. Where on your site can I find your ebikes?
A. We're glad you asked! Here is that link: https://area13ebikes.com/collections/ebikes
Q. What is your shipping policy?
A. That information can be found right here: https://area13ebikes.com/pages/shipping-policy
Q. Do you have a warranty?
A. Yes! We have a 12 month manufacturer warranty on all of our ebikes and parts.
Q. What is your return policy?
A. Full details can be found here: https://area13ebikes.com/pages/return-policy
Q. What do I need to know before purchasing my ebike?
A. Check out these important 10 Things To Know Before Purchasing Your Ebike
Have a more specific question? Check out our knowledge base.