Bike Shipping Status
Last updated June 17th, 2021
Shipping status! Wondering where your bike is or approximate lead time? We'll keep this page up to date along with our weekly emails to keep you informed.
Production Status for previous orders
BlackBird "Spring Delivery" Batch 4 - We have shipped out all Spring bikes that were in our facility, but are still waiting for more. Due to shipping delays they may not arrive to us until late June. Please be aware that if you have not received tracking information for your "spring" batch bike, it may arrive to you late June or early July. Because we no longer have a backlog in our warehouse, they will be processed and shipped quickly once received.
I cannot provide a more specific time frame as we are waiting on shipping. There is currently a global shortage on shipping containers, causing backups when loading overseas. In addition there are delays unloading at major ports in the US. Although we have been able to speed up unloading time by being selective about ports used and US trucking, we do not have any control over the availability of shipping containers.
BlackBird "Summer Delivery" Batch 5 - 24" models are SOLD OUT! Current ETA is that bikes will begin shipping from overseas in June, with more in July.
Foxbat and Sabre March deliveries - Unfortunately we have no choice at this time but to push the ETA back. ETA July.
Avenger and Crusader Bikes for March - Delayed until July.
My bike is delayed, what are my options?
We understand that the unpredictable lead times on bikes and products are not ideal! (Ok, it's driving me crazy!) Since ordering, your situation may have changed, finances may have been disrupted, life happens and we get it! If your bike is not being delivered as originally scheduled, here are your options:
1. Hold tight! Bikes are coming and we're doing everything in our power to decrease lead times and increase production. If you keep your order in place, we'll ship your bike out as soon as possible.
2. See something else from Bolton Ebikes you like? If you see another bike model that's available sooner, we can change your order accordingly. Just contact our customer service team. We're happy to ship an "in stock" model when available.
3. We would never want to see you go, but if you cannot wait, a full refund is an option. If you request a refund, however, we cannot put you back in line if you change your mind later. Once your bike order is canceled it will immediately go to the next in line.
Thanks for your understanding.